Privacy Policy

This Privacy Policy explains, in simple language, what information Sort Hunt Academy may collect, how it is used, and the choices you have. For privacy-related questions or requests, contact sorthunt.support@gmail.com.

Information We May Collect

• Name
• Email address
• Mobile number
• Registration details
• Service purchased
• Transaction/payment reference
• Attendance/participation information
• Support communications
• Feedback you voluntarily submit
• Certificate-related information, where applicable
• Technical information (device, browser, approximate usage data)
• Basic analytics information and cookies, where applicable

How Information Is Used

We use information for purposes such as:

• Registration and payment processing
• Service delivery and sending joining instructions
• Schedule changes and important updates
• Certificates and learning materials
• Customer support
• Refunds and transfers
• Security and fraud prevention
• Legal compliance
• Improving our services
• Permitted marketing/communication

Third-Party Service Providers

Information may be processed by service providers required to operate the business, such as:

• Razorpay or other payment providers
• Zoom / Google Meet (session delivery)
• Email providers
• Website hosting providers
• Analytics providers
• Other essential technology/service providers

These providers process information under their own terms and privacy policies.

Payment Information

Payment processing is handled by third-party payment providers (such as Razorpay). Sort Hunt Academy does not store your full card, UPI or banking credentials. We may retain transaction references for verification, refund and support purposes.

Cookies & Analytics

The website may use cookies or analytics technologies for functionality, security, performance and understanding website usage.

Data Security

We use reasonable safeguards to protect your information. However, no online system can guarantee absolute security.

Data Sharing

We do not sell your personal information as a commercial product. Information may be disclosed where reasonably necessary to:

• Service providers and payment processors
• Fraud/security providers
• Legal or regulatory authorities
• Protect rights, safety or property
• Comply with applicable law

Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business, legal, security, accounting, dispute-resolution or regulatory purposes.

Your Privacy Requests

For appropriate privacy-related questions or requests (for example, access, correction or deletion of your information), contact sorthunt.support@gmail.com.

Minors

Our services are primarily intended for adults aged 18 and above. If a minor participates, they should do so with the knowledge and involvement/consent of a parent or legal guardian where appropriate.

External Links

If our website links to external websites or platforms, Sort Hunt Academy does not control the privacy practices of those external websites.